Interall Group’s Privacy Statement

Due to the General Data Protection Regulation (GDPR), we are obliged to inform you about what we do with your data after you make a request or place an order with us. The way we treat your data is as follows:

 

  1. General
  • After a request is made or an order is placed (online), the data gathered is exclusively used to answer your question or to process your order.
  • Data provided in the service of general and/or non-binding requests is not saved or recorded. Only when an order is placed (online) are your details recorded in our customer database, which is necessary to process your order.
  • Our employees consult client data only when necessary for the execution of our services and/or to process your order. Our employees only have access to the specific parts of the data that are relevant to the work of the employee concerned.
  • For the delivery of orders placed, we use external transportation companies with whom we need to share delivery addresses and contact persons (by definition).
  • Interall Group’s clients automatically receive our newsletters by email. You can always unsubscribe from these newsletters, simply by clicking on the link at the bottom of each email.
  • Client data is never shared, and is protected against infringement by third parties.
  • We retain your data for as long as the law obliges us to do so.
  • To ensure the proper functioning of our websites, and to improve our websites, we make use of cookies (both for functional purposes and for analytics). Cookies are not traceable to an individual natural person, and no sensitive data is stored.
  • We have hired well renowned ICT suppliers to maintain our software and equipment. These suppliers are carefully selected. Agreements have been made with them about maintenance, security and privacy.
  • If unauthorized persons gain access to our data, we will report this to the Dutch Data Protection Authority.
  1. Your rights
  • You have the right to access your data.
  • On request, we will send you an overview of the data we hold about you.
  • If this information is incorrect, you have the right to instruct us to correct it or to remove it. There may be cases in which it is not possible to (fully) comply with such a request – for example, if it conflicts with other legal requirements that we are obliged to meet.
  • If you would like an overview of your data, please email info@interallgroup.com
  1. Complaints
  • Despite the fact that we only process limited amounts of personal data in accordance with the GDPR, we have made every effort to ensure that what we do record is done accurately and transparently. Nevertheless, if you have complaints about the way in which we handle your data, please email info@interallgroup.com. We will then make contact to discuss this with you.
  • If we are unable to reach an agreement, you have the right to file a complaint with the Dutch Data Protection Authority.